INTEGRATED WORKING BETWEEN
COMMUNITY PHARMACISTS AND GENERAL PRACTITIONERS: THE EXPERIENCE OF LOCAL
PHARMACEUTICAL SERVICES PILOTS
Bradley
F,1 Kendall J,1 Ashcroft D,1 Elvey R,1
Hassell K 1 Noyce P,1 & Sibbald B,2
1 School of Pharmacy & Pharmaceutical Sciences,
2 National Primary Care Research & Development Centre,
University of Manchester, Oxford Road, Manchester M13 9PL
fay.bradley@manchester.ac.uk
Background
Integrated working between community pharmacists and general practitioners
(GPs) has previously been hindered by a number of interprofessional barriers.1
One aspiration of the Local Pharmaceutical Services (LPS) contract
introduced in 2002, is that it will enable community pharmacists to work more
closely with other health professionals, as part of an integrated primary health
care team (PHCT).2
Aims
To examine the integration of LPS pharmacists into
the PHCT and to investigate their relationships with local GPs.
Methods
A longitudinal study was conducted as part of the national evaluation of LPS
pilots. Two postal questionnaire surveys were sent to all first wave LPS
providers: the first questionnaire captured pharmacy details prior to
involvement in LPS and the second questionnaire captured the same information,
plus additional details, once the pilots had been operational for at least nine
months. Data from both questionnaires were analysed and compared using SPSS. 90%
of providers responded to the first questionnaire (28/31) and 89% to the second
(24/27). Twenty pharmacies responded to both surveys, although, due to personnel
changes, only 13 of these questionnaires had been completed by the same
individual. Differences in responses from the two questionnaires were examined
to identify changes resulting from the implementation of the LPS pilot.
Results
Fifty eight percent (14/24) of respondents to the second questionnaire
stated that it was an aim of their LPS pilot to improve integration into the
PHCT. Of these, 71% (10/14) said that this aim had been met to some extent.
However, data from a separate question showed that the majority of respondents
(9/13, 69%) felt neither more nor less integrated into the PHCT than before the
start of their LPS pilot.
Respondents to the second questionnaire provided details of
55 GP practices with which they had the closest links. Relationships with 47% of
these practices (26/55) were said to have improved over the last year, 51%
(28/55) had remained the same, with only 2% (1/55) deteriorating. Analysis of
both questionnaires revealed a small improvement in access to GP patient
records. Six providers (6/20 (30%)) had seen an increase in the number of
practices at which they had access to GP records; half of these had not had
access to records prior to LPS. Results from the second questionnaire show that
over half the providers did not have access to records at any practices (13/21),
yet 62% (8/13) thought that having access would enhance their service provision.
The majority of those without access to records were multiple community
pharmacies (8/13, 62%).
Discussion
These results suggest that LPS may have contributed to strengthening
relationships between providers and GP practices, with varying impact depending
on the size of the community pharmacy business. However, relationships take time
to develop and to date the improved relationships have not yet been manifested
by any substantial increase in access to GP records. Additional data is required
to examine the true extent to which LPS has contributed to providers feeling
more integrated into the wider PHCT.
Presented at the HSRPP Conference 2005, Reading
|