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A QUALITATIVE STUDY OF PHARMACISTS' ATTITUDES TO MEDICATION USE REVIEW
(MUR) ASSESSMENT AND IDENTIFICATION OF POST ASSESSMENT LEARNING AND TRAINING
NEEDS
Davies M & Pugsley L
Welsh Centre for Postgraduate Pharmaceutical Education, (WCPPE) 8 North
Rd, Cardiff, CF103 DY
daviesm12@btinternet.com
Introduction
This research explored pharmacists' attitudes to MUR assessment following
optional attendance at training courses on performance of MUR, highlighting
issues around learning needs and the pharmacists' need for support and
facilitation. It examined their attitudes to the assessment process, ascertained
their learning needs after MUR assessment, and determined if different
groups have different learning and/or facilitation needs whilst collecting
any additional information generated on MUR assessment in general. Three
different qualitative methodologies¹ were adopted to facilitate an
in depth preliminary exploration of pharmacists' attitudes to assessment.
Methods
19 pharmacists, based on a purposive sample to represent a good distribution
of demography, geography, sector of community pharmacy and years of practice
who had undertaken MUR assessment participated in three structured workshops.
These comprised of focus groups with a semi- structured format to explore
i) overall impression of MUR assessment, ii)opinions on the format of
the assessment iii) satisfaction with support provided and a consensus
group using a form of nominal group technique to identify and prioritise
learning needs and support required after assessment. A post assessment
evaluation form was sent out prior to the workshops. The focus- groups
were tape-recorded, transcribed verbatim and analysed using the principles
of grounded theory. The adoption of triangulation, 'deviant case analysis'
and reflexivity strengthened the research rigour.
Findings
Pharmacists expressed positive attitudes to assessment for new services.
Key themes that emerged from the data included i) pharmacists need for
feedback on assessment and performance ii) accreditation needs to ensure
pharmacists feel, and are competent to perform an MUR iii) national standards
for all assessments. Similar learning needs were identified and prioritised
at the three workshops and through the three research instruments used.
The pre-workshop written evaluation served to help pharmacists form their
attitudes and identify their individual learning needs before attending
the workshop, and provided specific detail of how the assessment process
could be improved in terms of presentation, language, content and structure.
The three consensus groups identified similar learning needs and support
with the need to update clinical skills, develop consultation skills,
and improve liaison with GPs and PCO taking priority.
Conclusion
The use of three qualitative methodologies enabled the collection
of rich data. The key themes that emerge from this work will be used to
inform a quantitative questionnaire based study of the larger MUR assessed
pharmacist population.²
References
1.Nieuwenhuis R. The Clinical Teacher: exploring the role. MSc thesis
in medical education; Cardiff: R. Nieuwenhuis, 2002
2. Bloor, M., Frankland, J., Thomas, M. and Robson, K. (2001) Focus Groups
In Social Research, Sage Publications Ltd, London
Presented at the HSRPP Conference 2006, Bath
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