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AN ANALYSIS OF PRESCRIPTION INTERVENTIONS IN COMMUNITY PHARMACY
Jensen MA, Kairuz TE
School of Pharmacy, University of Auckland, New Zealand
m.jensen@auckland.ac.nz
Background
There are various legal and administrative requirements required in
New Zealand prescriptions. New Zealand residents receive subsidized medicines
which varies depending on their financial status (1). The New Zealand
pharmacy profession actively encourages and supports members of the profession
to provide patient counseling and pharmaceutical services. However, bureaucratic
interventions take up a large proportion of pharmacists' time during the
dispensing process and the time required to accurately record interventions,
both administrative and clinical, is perceived as a barrier to providing
a professional service. It has been reported that pharmacist interventions
can reduce costs to patients (3) and contribute to rational drug use.
(4) The aim of this study was to determine the frequency and type of prescription
interventions made by community pharmacists in their contribution to rational
use of medicines.
Objectives
1.To analyse the types of interventions by pharmacists annotated on prescriptions,
including dose adjustments, unnecessary prescribing (not dispensed), changed
medication, and administrative, legal and funding requirements, including
brand or dosage form changes.
2.To determine the frequency with which these interventions occur.
3.To identify which types of prescription and patient groups within the
community required pharmacists' interventions.
Methods
The study was undertaken at two community pharmacies in Auckland,
New Zealand. Processed prescriptions for a one-month period in 2005 were
analysed and the following annotations/changes were documented:
Brand names, doses, dose frequency, dosage form, items non-dispensed,
phone prescription items, special authority follow up, invalid coding
of patient age or subsidy status, and legal requirements such as date
and prescriber signature. Demographic data included patient year of birth,
age group, government subsidy status and exemption categories for co-payments
(X4,X1). Interventions were then classified into the six broad categories
according to guidelines of the Pharmaceutical Society of New Zealand Inc.,
and the average time taken for a sample of the interventions was determined.
Results
Preliminary results from the first phase of the study showed 257 interventions
over a 3-week period. Most of the interventions saved the patient money
in the cost of the prescription (47.9%) while 27.2% were of a bureaucratic
nature. There were 9.7% of interventions that optimized therapy and 8.9%
where instructions were clarified, while 4.3% prevented moderate danger
to the patient and 1.9% (n=5) prevented a life-threatening adverse event.
Conclusion
Pharmacists play a role in assisting patients to save money on the
cost of medicines. Many of the interventions made by community pharmacists
in New Zealand are of a bureaucratic nature, but pharmacists can make
a significant contribution to improved patient health outcomes.
References
1. The Pharmaceutical Schedule, August 2005.
2. Pharmacy Practice Handbook 2003.
3. Knapp, KK. Katzman, H. Hambright, JS. Albrant, DH. Community pharmacist
interventions in a capitated pharmacy benefit contract. American Journal
of Health-System Pharmacy. 55(Jun 1): p 1141-1145. 1998
4. Bryant L. Presentation, National Pharmacy Intervention Day
Jun 27th 2000.
Presented at the HSRPP Conference 2006, Bath
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